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We’re equally grateful for your candid observations about the challenges you experienced. We take all feedback seriously, and your comments are being shared with the relevant teams, including senior leadership. While it’s difficult to hear that you found aspects of your time with us frustrating, it’s important to us that we understand these concerns so we can address them constructively. We know there is always room to do better, and we are committed to listening and improving. Steps are already underway to re-evaluate our internal processes and strengthen communication between leadership and teams. If you would like to discuss any of these aspects further, please do reach out to the People Team.