Just starting your career? STAY CLEAR!! - Anonymous employee Questback Employee Review

I was employed at Questback for approximately 1.5 years, during which I worked across two different departments. While the team leaders demonstrated strong leadership qualities and where great people, the initiatives and decisions made by senior management created significant challenges for the commercial organization, often making operations more difficult than necessary. The company’s future prospects appear uncertain. While short-term financial performance may seem stable, the current strategic direction raises concerns about long-term sustainability and could lead to unfavorable (if not disastrous) outcomes if not addressed. During the recruitment process, I was assured a clear progression path, starting in a junior role with advancement opportunities within 6-9 months. Despite consistent positive feedback from my team leader and senior leaders, this progression never materialized. This was one of several unmet promises during my tenure. My initial contract was presented on a Friday evening with a requirement to sign by Monday, leaving no room for salary negotiation. As a result, my compensation was at the lower end of the range for the role. I was promised a salary review and increase within the year, but this commitment was never fulfilled. Throughout my employment, my base salary and bonus structure remained a point of contention. My direct leaders in Norway acknowledged that my compensation was unfair, particularly given my specialized role and the lack of historical data for setting realistic KPIs and targets. Despite widespread agreement within the Norwegian team that the targets were excessively high and nearly unachievable, no adjustments were made. The first year of my employment was marked by frequent organizational restructuring, resulting in significant leadership turnover. I reported to four different leaders within a year (three senior leaders and one team leader), which created confusion and may have hindered follow-through on earlier commitments. While the first two senior leaders and my team leader acknowledged the promises made to me, the final leader denied any knowledge of them, despite documented email correspondence confirming the discussions. After some time, I was approached about a promotion to another department. I was told that my experience in my previous role was highly valued and that the new department lacked this expertise. I agreed to participate in the recruitment process. However, when it came to salary discussions, I was offered a salary 50,000 NOK below the lowest range advertised for the position on LinkedIn. When I attempted to negotiate with the senior leader—who had previously misled me during salary and bonus discussions—they reversed their earlier positive remarks about my experience, using them as negatives to justify the low offer. They also claimed it was impossible to adjust the base salary, despite it being significantly lower than the budget allocated for the role. To summarize, if salary, compensation, and trustworthy senior management are NOT significant priorities for you, this organization may be a suitable fit. However, if you place a high value on trust, transparency, and respect from leadership, I would recommend considering other opportunities.