18 Mar 2016
Questrade Response
10yThank you for providing feedback about your experience as a Client Services Specialist. We foster a culture of ongoing learning and we're glad to hear you benefited from this and gained great exposure to the financial services industry during your time with us. We firmly believe in finding the right person with the right qualifications for each job, regardless of where those qualifications were honed. We do our best to remain objective and base all hiring and department transfer decisions on merit. Despite this, we acknowledge that we have room to grow and perhaps need to communicate our hiring best practices with our team in better ways. Thanks again for your input and for helping us improve.