Declining, depressing, awful - Customer Success Manager Quickbase Employee Review

Great product organization and AI strategy; Wonderful people in the frontline and executive teams.

Strategy and leadership has been inconsistent in recent years, but solidifying into cohesive approach focused on agentic AI.

ICs are mostly great. Decent benefits (pay is not though) There is a small but extremely loyal and wonderful customer base who believe in the product.

Insufferable leadership and middle managers that shouldn’t have a job. No unified direction. Unattainable quotas. PIP culture. High turnover. Have lost so many good people and they don’t seem to care.