This company says they pride themselves on mental health. I have managed to have a breakdown in the office in full view of people including my then manager and someone who was my incoming manager, and nothing was done. Other times when talking to management about mental health I then received an e-mail from the very person causing the issue saying "I understand you've talked to management about this."
This time last year the team I was part of had around 20+ people in. Now it's down to just 2. The workload hasn't changed, and processes are just as unknown as they were a year ago. Recent platform change has meant that issues are now being caused by a team that we are unable to get in contact with, meaning that we are forced to go through messages from platform users who have issues, but are not able to do anything other than pass it on.
