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      R1 RCM

      Engaged employer

      R1 RCM reviews

      Work from home, but constant oversight and outsourcing - Customer Service Representative R1 RCM Employee Review

      3.0
      8 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      This was a work from home job

      Cons

      Every move was watched, outsourcing jobs out of the country, gave no time to talk to teammates for feel like you were in a job together, very isolating, no time given to work with managers about questions or concerns

      Explore other reviews about R1 RCM

      5.0
      8 May 2026
      Managing director
      Recommend
      CEO approval
      Business outlook

      Pros

      Virtual workforce, global, growing, leadership

      Cons

      Virtual workforce, average salary and benefits

      avatar
      R1 RCM Response
      2d
      Thank you for your review. We are sorry to hear you are not content with your current compensation. We are proud to be a flexible first workplace and do our best to have competitive salaries. We encourage you to talk to your manager or HRBP. Thank you for taking the time to leave a review.
      2.0
      9 Jun 2026
      Remote medical coder
      Recommend
      CEO approval
      Business outlook

      Pros

      The voluntary separation offer was good.

      Cons

      I and hundreds of colleagues were transferred from Providence Health & Services to R1. We were told we were guaranteed our jobs for a year. They started offering voluntary separation packages less than a year in. This was suspicious. I didn't take the first couple of offers, but eventually I did - things were feeling uneasy. Since leaving I've heard that there were several layoffs. R1's India team has taken over a lot of the coding we were doing. In the reviews I read before we started with R1 I know losing jobs to the India team was common. I'm glad I left when I did but it's been hard finding a new job.

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