Just started! - been asked to comment on the experience - Rentention Specialist RAC Employee Review

5.0
30 Nov 2023
Recommend
CEO approval
Business outlook

Pros

The training is good - its short but its presented really well and the three trainers I have met have all been really helpful. the induction where you get to wander around the building a bit is great on the first day. Everyone makes you feel welcome. There is a cafe in the building. The security guy who is the first person you meet is very friendly and chatty and makes you feel welcome on day 1.

Cons

The onboarding is a little slow - there is a lot of messing about with virtual paperwork and the app can be a bit confusing at times. The coffee machines have been taken out (there used to be free ones but now we are all expected to huddle around a small area to make our own tea/coffee - this is a terrible idea).

Explore other reviews about RAC

5.0
25 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Part time, flexible schedule, independent

Cons

Last minute changes, hours dropped at last minute

4.0
6 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Love working with people daily

Cons

Long hours but 2 days off weekly

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