Corporate does not value their designers or seek their input - Design Consultant RH Employee Review

1.0
8 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Clientele and restaurant were amazing. I enjoyed working with some of my coworkers.

Cons

Where do I even start? The schedule was never consistent or available on-time. Also, general management were not skilled in sales strategy or leadership and blamed designers for lack-luster sales. General management consistently micro-managed design consultants. Management did not seem to understand that this clientele would be offended when asked for all of their personal information upon entering the store. This is no way to create a modern luxury client experience. I had clients complain to me about managers trying to ask them for their personal information up-front. This type of behavior is ingenuine and makes clients feel uncomfortable.

Explore other reviews about RH

5.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Experience working for on of the leading innovators in the design industry.

Cons

The scheduling department being in a regular call center and not the gallery

2.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Trauma bonding with your team.

Cons

Leadership has no pulse on reality. They put business need and dictator-like decision making in front of work/life balance and what’s right. Instead of using the plethora of experience on their teams to help create and execute fair and equitable solutions to grow the culture and business, alike; they force positional changes, demand that serving staff supplement the income of other support positions and refuse to uphold any of the values and foundations the culture is allegedly built around.

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