Rapidminer

Loved it - Customer Success Manager Rapidminer Employee Review

5.0

22 May 2017

Recommend

CEO approval

Business outlook

Pros

The product is unbelievably good and improving all the time thanks to a strong development team that keeps their ears open to the users and internal feedback. Very relaxed working environment; management values a healthy work-life balance. Good opportunities for professional growth - this was my first job out of college and was promoted within a year.

Cons

Small company with multiple offices overseas and relatively small HQ headcount. There's been an ongoing struggle between keeping the open-source user community happy and monetizing the product - this balance has yet to be perfected and has been the impetus for significant changes in the past.

Rapidminer Response

Thanks for your feedback and dedication to the success of our customers. Your comment about education for new users is spot on. We have recently opened up our workshop program to more users, but there's more we can do here.

Loved it - Customer Success Manager Rapidminer Employee Review

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