Pros
Account managers that are seasoned at their job are very helpful. Management reaches out directly to ensure I understand every aspect of what my job responsibilities are and how to move forward. Great source of knowledge in the company and its employees are very knowledgeable about current funding in states along with best practices of who to contact.
Cons
PTO was misleading and I wish that there was more offered. However, the do incentives volunteering to receive a PTO day.