Considerable Employee Turnover for A Reason - Anonymous employee Red Sage Communications Employee Review

Hi there! Thank you for taking the time to offer this feedback. It is sincerely appreciated. Our company leadership is always interested in getting better and creating the most positive experience for our employees. We’d like to address some of your comments directly to offer a broader perspective. Red Sage is still a very small company but has doubled in size in the last two years. That growth has opened up new opportunities for advancement that previously could not be accommodated as easily. In the past, that was frustrating for some employees seeking rapid progress. It’s one reason management has worked so hard to triple the company’s growth over the last few years - to allow more room for advancement to retain our trusted team. When we consider promotions, we evaluate the employee’s performance record, their professional goals, and our company’s overall growth trajectory. Every team member is evaluated against objective performance benchmarks in their relevant specialization, never in comparison to peers, and never on the word of just one or two managers. Where promotion is not possible or appropriate yet, we routinely invest in other approaches (salary increases, bonuses, shifted responsibilities aligned with employee interests, and work-life flexibility) to show our team how much we value them. There’s no question we are serious about supporting a culture of accountability. It’s what our clients expect and deserve. That said, we also recognize we work in a dynamic, always-changing industry that can be mentally taxing and where mistakes will occasionally happen. We provide ongoing coaching and training to set our employees up for success. We routinely offer 80+ hours or more annually of company-paid development time to all employees to allow them to advance professionally (obtaining certifications or new skills, representing the company at speaking events, etc.) We want them to know we believe in them and are committed to continuing to help them grow. Regarding turnover, we are proud to say that our average turnover rate for the last five years is less than 15% (far lower than the industry average.) 40% of our employees have been with us for 5+ years. We recognize we are growing agency and leadership are not perfect, but rest assured, we are committed to being an amazing workplace!