1.0
17 Mar 2011
Former employee
Recommend
CEO approval
Business outlook
Pros
-steady pay check -commissions decent -extra incentives for overtime hours
Cons
-unstable environment -multiple managers in a few months -grown adults have to ask the people who control the call volume if they are "allowed" or "permitted" to use the bathroom -no flexible schedule changes even if a request is put in many months prior(had to work every weekend) holy obligation days were disregarded -chained to your headset because of the lack of available agents because they fire people right and left where current staff forced to work overtime hours, no choice -numbers were affected by unconvertable leads -you are just another number, agent, and statistic---not an individual!