Pros and Cons - New Redoxer Redox, Inc. Employee Review

2.0
24 Aug 2020
Recommend
CEO approval
Business outlook

Pros

- Typically, a strong emphasis on work-life balance - Be wary of the bulk of positive reviews, as Redox tasks new hires with leaving positive reviews and has HR leave a number themselves - Generally good, smart people that are passionate about improving healthcare integration - Competitive maternity/paternity and family leave - A compelling product filling a need in the market - Work from home policy - While remote-first, there is an emphasis put on company wide initiatives and meetings to get to know your peers

Cons

- I'll start by saying that Redox can be a good place to work. I will list out a number of cons, and while valid, it is more than simply its failings and has a number of positive attributes. I do not want this to come off as disgruntled, but as someone who is concerned about the company's current trajectory. - Leadership is often out of touch, hired in from larger organizations for the name recognition. These are people who have made their money and are not particularly invested, nor tuned in, to the product, the company, or to those under them. - A true boy's club under the guise of a culture that claims to prioritize diversity. Women are often overlooked and undervalued. Almost all top-down decisions are made by men. - Redox claims to value diversity, and will wax poetic on their marketing materials, but has an overwhelmingly white (and male) workforce. It's the kind of company that believes diversity of thought counts as equitable hiring. Diversity sessions are often lead by white men with no training whatsoever, just a confident attitude and a smile. - There is often too lax an attitude and a lack of accountability. Existing customers go ignored, prospective customers are forgotten about. Like most startups, there are aggressive targets. Hard to imagine achieving them with such a lack of effort and unwillingness to work 40 hours a week. - Internal politics are heavy. Everyone is talking to someone about somebody. - Unclear and unstructured growth paths. Favoritism with upper management is very, very important. - Painfully obvious lack of company direction. Decisions are made and then rebuffed in weeks/months time. Worrisome future outlook. - Bloated middle management layer.

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Redox, Inc. Response
5y
Thank you for your feedback. I know it comes from a place of genuine concern. Reading your review, there were parts that resonated -- particularly those about smart, driven people. There were other parts that are concerning. I’d appreciate the opportunity to listen if you (or other Redoxers who have perspective on these themes), would be willing to to talk it through. I feel bad this has been your experience and would like to understand it better. Below are a few points that I want to share some perspective on, for folks who might not have full context. But again, for any Redoxers reading this review who would like to share thoughts on the themes mentioned, I’d love to listen. Andy K - We do suggest folks leave a review here on Glassdoor as one of the last steps in the onboarding process. It’s timed for 6 months after a new Redoxer joins, which is usually enough time to get a feel for the place. There was a period when it was earlier, but we pushed it back based on feedback from the team. We ask for an honest review (good or bad), and the suggestion is clearly marked as optional. We don’t follow up or track whether people leave reviews. We haven’t made any special effort to have People Ops folks leave reviews. - We have made progress on building a more diverse team and still have a long way to go--we want the makeup of Redox to reflect society at large. We started with a focus on gender in the spring of 2019. At the time, 23% of the company was non-male identifying. That number is 35% today. We were on track to go above 40% this year before we paused hiring due to Covid. We had also set 2020 goals to make similar progress to increase diversity of race and ethnicity, as well as age. It’s frustrating to be stalled due to lack of hiring at the moment, especially since changing the makeup of a company takes years and we have a ways to go.. - Building more balanced leadership is another area we’ve made progress and still have more progress to make. Today, 36% of coaches (managers) are non-male identifying, which is in line with overall representation. This is significant progress from where we were. But we do need to make more progress to ensure there are paths to more senior leadership roles. - As part of our effort to build a more inclusive environment, we’ve started engaging in monthly education as a team to learn about topics on diversity and racism (allyship, anti-racism, implicit bias, systemic racism, etc). We have folks across the team research and share on topics they are passionate about. This is a journey we’re trying to engage the full team in.

Explore other reviews about Redox, Inc.

5.0
10 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work life balance is recommended

Cons

Frequent leadership changes Job security

1.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Smart, capable colleagues who genuinely try to do good work • Competitive pay and solid benefits • Interesting space with real potential if leadership got out of its own way

Cons

• Leadership is driven by ego, not strategy—creates constant chaos and lack of direction • Executive team operates in a silo with little transparency or accountability • Decisions are reactive, inconsistent, and often feel personal rather than business-driven • Culture of fear and favoritism—psychological safety is low • Ageism is a real issue, particularly impacting experienced employees (especially women 40+) • Performance management feels arbitrary, with unclear expectations and shifting goalposts • High turnover driven by leadership behavior, not employee performance

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