Pros
- Solid mid-size REIT
- Good internal communication
- Swift strategic responses
- Corporate office culture is overall positive
- Strong staff whom are experts in discipline, make teams fairly well informed.
- Staff are often trying to do the right thing for the end stakeholders
- Strong emphasis on collaboration and growth
- Constantly looking to improve process where required
- Flexible and accomodating to Work-life balance.
Cons
- the nature of Retail REITS require that they make frugal sacrifices that diminish the overall product/service
- Constant re-structuring, relabelling of roles and combining of different roles.
- Frugal approach to promotion offers, staff development opportunities, and bonus payment
- Promotion opportunities are often reactionary
-Growth is often facilitated by A&D, but frugality has meant staff systems/tools are left outdated and the maintenance of assets are left wanting.
- KPI structuring mean capturing different results in role tied to non-financial but important for doing the right thing are difficult
- Reliant on third party property managers
- Third Party property manager’s Corporate have slow response makes implementation of problem solving lag to end stakeholders
- Third party manager turnover makes working relationships difficult to build and often strained
- Turnover of employees
- Divide exists between Operations side of the business and the Finance/Admin side of business.
- Process and systems are always playing catch up to implementation of growth and strategic pivots