2.0
1 Oct 2025
Former employee, more than 3 years
Recommend
CEO approval
Business outlook
Pros
Good coworkers at the branch level who want to succeed. Opportunities to build customer relationships locally. Benefits package is competitive with industry standards.
Cons
Corporate leadership is out of touch with branch realities and micromanages instead of trusting local leaders. Poor staffing mix creates heavier workloads for managers. Incentive program is poorly designed; unclear metrics and inconsistent payouts (only ~50% qualify). HR is more focused on protecting the company than supporting associates.