Run - Anonymous employee Regions Financial Employee Review

1.0
22 May 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Insurance Time off Holidays Remote Tuition reimbursement

Cons

No room for growth Ridiculous call volume No idle time Back to back calls No ground rules. They make up stuff as they go No help in chats Managers don’t care Ridiculous call volumes. Rules that create negative experiences for customers Multiple transfers to different departments You have to send the customers to the branch for everything. I don’t even know why the contact center is open Extremely low pay compared to other financial institutions

Explore other reviews about Regions Financial

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

I work on a team but most of the Work is independent. I am not being micro managed and my team is super supportive and helpful.

Cons

There are a lot of different task that may arise that you may not receive formal training on. This is a learn as you go position.

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The overall bank culture - they truly show that they value their employees, and fully vested in ensuring that is communicated and shown. I was completely impressed with my onboarding experience, and each day since my start date reaffirms that I made the right decision in accepting their offer. I could immediately tell that they invested in providing adequate tools to make our job functions efficient. There is also a large array of Learning & Development modules that are available to enhance your career. They are always sending out surveys to obtain feedback from the employees about their experience whenever they may have to engage with another area. The atmosphere has also been very welcoming and everyone seems so genuinely happy. They have provided me with a work life balance and good benefits. Regions definitely has identified the ingredients that I believe factor into why one would describe them as a great place to work. If the employees feel appreciated and are happy, it resonates. Its that kind of attitude that will be naturally also extended to our customers because its a embedded culture. I enjoy getting up and going to work everyday because I feel as if I am now working for a company that values the people they employ - and also care about how that also positively impacts their customers.

Cons

I can see that there are some gaps whereas one area may not fully understand what is going on in another - and because of that there may be some unnecessary overlap.

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