Pros
There are none, literally
Cons
This is the worst company I've ever come into contact with. To begin, your first day of training they require you to review the company on Glass door. Seriously, it's a requirement. Next the training is terrible and you are not to ask questions for you will be harrased by the trainers. Ongoing training goes like this, hey btw you're handling a new account today, here is our 15 minute training and once again they tell you not to ask questions. Onto the job itself. There is 1500 calls in que nonstop because WFM is too busy walking around the building and telling on employees for being on their phone then properly managing calls. Management gets hired the same time you do, and are present in your training class and typically no nothing more than you. Therefore if you need something, good luck because they have no clue what they're doing. Now on to HR. Awww, good old HR. We had several meetings while in training with HR to go over benefits and attendance. Now, the attendance policy we signed as a group, with HR turned out to not be their policy... Did they tell the employees you ask? No, they did not. Not until you used their policy. Then the very unprofessional HR staff would sit you down and say, you are now on a warning because our policy has changed during the 5 days you were in the hospital . No notification was sent out, no new policy was signed. Also, to add to it, our class was in July, after the AZ sick time law took effect. However, we were told by HR that "It does not apply to out company because we already have an extensive policy." And, you probably guessed that was also a lie. I say do not apply here, this company is a lie and they do not care about their employees which is why their turn around rate is outrageous. They are also losing all of their large contracts, go figure!
