Good benefits but poor leadership and staffing issues - Guest Experience Residence Inn Employee Review

1.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Marriott discount Decent wage Networking Job security

Cons

Poor leadership Overworked Understaff Customer service

Explore other reviews about Residence Inn

5.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

flexible scheduling great managers PTO

Cons

no cons for my position

3.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Free food. Employee discounts. Paid training.

Cons

Toxic work environment. Hostile corporate associate. Lack of support. Lack of decent pay. Inappropriate behavior from Management and Director to guests.

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