Pros
I can't think of any. But I can enumerate plenty of cons. Purely remote.
Cons
The onboarding process is poorly structured. New hires receive no formal onboarding and must ask around to find the appropriate contacts for their concerns. On your second day, you are given a set of links and essentially left to figure things out independently. To make matters worse, this informal onboarding is spread throughout your first week, which also happens to be one of the four weeks of required training. The training itself is highly technical, and four weeks is insufficient to cover everything thoroughly. If you have experience as a call center agent, you might be able to manage, as the job involves a significant amount of inbound and outbound calls. This is contrary to what is implied during the initial job interview, where you are led to believe that the support you will provide is mainly through email and tenant administration. The reality is that a large part of the work is similar to a call center environment. If you are looking for a backend administrative role, this job is not suitable. It is a high-stress position with unreasonable KPIs, seemingly designed to ensure you do not succeed. If you want to subject someone to a difficult and stressful experience, recommend this company to them. Additionally, salary is received only at the end of the month. So better be ready to not spend too much until month's end.