Just Disappointing - Advanced Support Engineer RingCentral Employee Review

1.0
25 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Some of the best people to work with at ground level. Middle management takes care of their people. When I first joined it was great here.

Cons

The culture that used to be is now nonexistent, and has been replaced by typical corpo structure Upper management is completely disconnected from the reality employees face Increased workload, no compensation No communication whatsoever from upper management 2%-5% pay raises not based on quality of work Low chance of promotion unless you kiss behinds Idiotic return to office structure (remote product, yet workers forced to return to office. Meanwhile director is working from the comfort of their home in Iowa) Overly complex work processes that have been getting worse and worse overtime Bloated CRM (Salesforce) and administration team that will constantly make your life more difficult

Explore other reviews about RingCentral

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

RingCentral has some of the best benefits that I've ever seen provided by a company. Great work environment and co-workers on my team.

Cons

Onboarding was great and easy to follow through. But if you have something specific It can be a little confusing at times to figure out where to go for certain HR things or whom you need to talk to in the organization.

3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Love the people and lunch is good

Cons

Constant executive change, which means constant change for what are initiatives are and which metrics we are being measured on.

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