The worst job I have ever had - Customer Support Rippling Employee Review

1.0
4 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Literally nothing. This is the worst job I have ever had.

Cons

Poorly designed training, given to you by a senior specialist who also seems like they hate their job and makes you seem incredibly stupid for asking questions. Team leads who lack basic empathy, leadership skills, people skills, or literally anything required to work with PEOPLE. Terrible pay for the amount of work and ownership you have. Everything is about numbers and performance, and they will make sure you know that’s all you are to them. Lack of HR or IT (it literally does not exist).

Explore other reviews about Rippling

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

- Culture encourages extreme ownership - Company has very specific preferences around how to effectively work and collaborate which is widely emphasized. This type of clarity is mostly refreshing. - The continued investment and execution (now with AI) is inspiring. - Great place to be if you want to be push the boundary of what is possible. Feels like Rippling is uniquely positioned for this moment with the right platform and leadership to win.

Cons

- The number of products can be overwhelming although many teams are specialized. - Things break and customers have issues due to huge variation in use cases and the speed of innovation. Can cause a lot of distractions.

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