Mixed emotions - Retail Operations River Island Employee Review

There is a lot of pressure on the operations team in our store I sometimes feel the deadlines and targets laid out by management are unrealistic. I also feel some managers, even level twos, could do with some kind of training when dealing with staff as they can come off as patronising and condescending, this may just be an issue concerning certain individuals but communication is key. Processing delivery could be made less stressful.