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RiverSource Life Insurance Company

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The good, the bad, the ugly… - Claims Representative RiverSource Life Insurance Company Employee Review

1.0
11 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Excellent salary and real autonomy in dealing with clients. However, every year I have to reduce the number of clients receiving benefits, and my job depends on it, even when I know their claims are 100% legit.

Cons

Having to intentionally try to “trip up” beneficiaries with manipulative actions, ridiculous form requirements, and treating everyone receiving benefits as if they’re faking it! The absolute worst part of this job! Manipulating highly educated professionals, who’s brains are damaged due to an accident, is not what I’d hoped for when I took the job.

Explore other reviews about RiverSource Life Insurance Company

2.0
19 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Ameriprise is a great company with great benefits and an awesome culture.

Cons

Management expects you to perform miracles while being abused by advisors and other team members.

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