HR: “SDR Turnover is 100%” - Sales Coach RoadRunner Employee Review

1.0
10 Aug 2024
Recommend
CEO approval
Business outlook

Pros

-You can get promoted 3x in 6 months.. -say you love the creative recycling approach, that you’re a hunter, the career growth excites you = you’ll get hired here -the promotions come with a lot more responsibility and a marginal raise -pretty good benefits -take as much pto as you want, they can’t say no if you have it accrued -many work multiple wfh jobs at RR -extremely strong DEI team and culture -great job to have while interviewing and looking for another job

Cons

Where to begin… -quote from Hr “sdr turnover is 100%” -worst leaders I've ever worked for -they’re bleeding cash -moved us cross country, pinned us to a contract, arrived with no office or resources -found out as a sales mgr I was being laid-off mid day from my employees, they randomly shut my laptop off mid zoom call with my TM on call and she didn’t even know about company layoffs. Then later offered my job back? lol -lack of transparency from everyone -market was opened with no hauler partnerships while expectations were to hit quota, made no sense at all -fake news, they’re the “catfish” of recycling industry. They’re just waste brokers, once local haulers realized they just need to keep rates tighter roadrunner has no value prop. they have razor tight margins bc they have to payout the haulers they broker with -getting investments means literally nothing, operations ran this place to the ground didn’t know how to grow strategically ran by a group of friends -you can be the best sdr one month and on a PIP the next bc of micromanagement -everyone is a corporate robot you speak up to suggest something you get scolded and put on the list and clock starts ticking -implemented a two month hurdle which, fired employees at an aggressively fast rate

Explore other reviews about RoadRunner

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work in a remote environment

Cons

Not too many cons. Good culture

4.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

Most money I've ever made in this type of role. Manageable workload for the most part, unless you grab too many complex tickets or have things start to go sideways. Great benefits. Fun team atmosphere and culture. Have seen many people on my team get promoted into higher roles so far, so I feel like I can take my path in my own hands and push it as far as I want.

Cons

Disorganized and constantly evolving processes that live and die by "FYI's", many that you only suss out when you come across a new situation. They've tried to codify a lot of processes and have done a good job, but many are still "you need to find out in order to know". No robust task system that is oriented by roles and expectations/capabilities rather than individual's names, which is... ponderous. Need a role to do something? Go look in a directory for the person doing that at the moment (subject to change, may not be updated/old info, person could be on vacation, etc) then send it to them, rather than dropping a task in a bucket that someone assigned to that role sees. The difference sounds small but it's immense in practice. Some of the fees and charges a customer can accrue are difficult to explain because they're nakedly bill stuffing.

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