Pros
You can work remotely and you get paid on time
Cons
This company has no idea what they are doing. I honestly cannot tell if any of management have worked an actual job before. You’re better off working literally anywhere else. The training was awful, pay is trash, management knows less about your job than you do so make sure you don’t have any questions. Employees didn’t even get meal or rest breaks required by law when I started working there. The company shrunk to nothing in under a year and there were honestly days where I wondered if it would even still exist by the end of the month. The revolving door never stopped spinning. Oh yeah and how could I forget the calls. All I can say is be prepared to deal with difficult callers and situations completely on your own every single day. You will speak with people mid-breakdown with zero crisis training.Also, verbal and sexual abuse from callers are part of the job according to management.