Seasoned Claim Adjuster Experience - Complex Claim Adjuster II Root Inc. Employee Review

5.0
20 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Salary Benefits Career Advancement Culture Independence I come from a well known big box insurance everyone has heard of that really developed my skills. I personally love this company! Gone are the days of being Micro Managed to the point of sounding like a robot on your claims. Gone are the days of having to ask permission to do the simplest task or making decisions/having to wait on approval. The salary is good because Root expects you to use your expertise to make the best decision. Career Advancement - opportunities are posted everyday. If you want to experience another side to the business Managers are encouraging and they themselves have worked multiple fields and have unique perspectives. Support - Finding resources can sometimes be a treasure hunt however they have multiple avenues/resources of people to reach out to for help with processes or questions. I have yet to experience a manager or another department be unwilling or difficult when I needed help. I worked for a previous big box insurance for many years and in my short time with Root everyone has been so welcoming I feel like I've always worked for Root. The CULTURE cannot be understated. At Root we unbreak things. Welcome aboard!

Cons

Sharp Learning Curve if your new to claims, if your seasoned with experience you'll be fine. Newer claim adjusters will likely struggle.

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Root Inc. Response
4y
Hi, there. Thank you for being part of Root's Claims team and for your thoughtful review. As part of our mission to unbreak the insurance industry, we're committed to providing the fairest and fastest experience for each and every claim. We hope you'll continue to see improvements in the processes and resources as we build this together.

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5.0
23 Apr 2026
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CEO approval
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Pros

remote, anywhere in the world pays for license

Cons

no cons at the moment

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Root Inc. Response
2mo
We're glad you enjoy working where it works best for you in the US. Thanks for the 5-star review.
2.0
1 Jul 2026
Recommend
CEO approval
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Pros

Remote tech company It was cool to have monthly meetings with the CEO . They kept you in the loop of what was going on

Cons

My manager was horrible . Instead of development and truly helping the team we felt as if he was just against us Pay was lower and work load was higher

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Root Inc. Response
13h
We appreciate your feedback and your contributions to Root during your time with us. Wishing you the best in the future.
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