Once Great Company In Need of Repair - Software Engineering Manager Root Inc. Employee Review

1.0
7 Dec 2021
Recommend
CEO approval
Business outlook

Pros

* Large problems to solve * Work Remotely * Peers care about the work * Chaos leads to advancement * If the company survives, great upside potential on RSUs * Camaraderie on eng teams * Slack environment, very little email * Monolith if you enjoy digging into every aspect of the app

Cons

* HR largely disorganized and tone deaf (examples can be seen in responses to these reviews to contact HR although saying HR cannot be trusted) * Vast attrition, explained away as "every company is having attrition" * No formal review process, changes each cycle, promotions not explained * Executives are leaving in droves * Culture has shifted, expect an insurance company not a a technology company * Lack of transparency while being told the company is transparent, promised compensation bands for years with no action * Managers are expected to be ICs as well * Don't expect support from HR (People Team) as they are focused on themselves and have drastic turnover * Take HR reviews on here as a grain of salt from new employees trying to boost ratings * Focused on cost cutting to stay alive * Constantly shifting priorities, lots of wasted effort * Compensation approach is to appease the attrition versus a true holistic approach to keeping employees happy * No engineering leadership - 2 CTOs lost in a year, 3 VPs not backfilled. If senior leadership isn't staying, why should everyone else? * A startup who became an enterprise too quickly

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Root Inc. Response
4y
Thank you for being part of Root. We can’t believe it has been more than three years—that’s incredible! During your time with us, you’ve witnessed Root transform as a company with many changes and growing pains. While we understand these aspects can cause some discontent, there’s always room to improve and we know that great things are in our future. We hope you stick around and continue to join us on this journey.

Explore other reviews about Root Inc.

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

remote, anywhere in the world pays for license

Cons

no cons at the moment

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Root Inc. Response
2mo
We're glad you enjoy working where it works best for you in the US. Thanks for the 5-star review.
1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fully Work From Home. Unlimited PTO

Cons

Management was terrible. Awful communication. Favoritism.

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Root Inc. Response
1w
We appreciate your contributions to Root during your time with us and we wish you the best.
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