Root Inc.

Root Inc. reviews

Advice - Customer Service Claims Representative Root Inc. Employee Review

2.0

12 Apr 2022

Customer service claims representative

Recommend

CEO approval

Business outlook

Pros

Great and helpful co-workers Good start good

Cons

Low pay for the work you have to do Hiring new vs promoting from within Fast and unexpected company changes/ position changes with little training or notice Equipment/ system glitches

Root Inc. Response

Thank you for your feedback and for all you did for our customers during your time with us. We wish you all the best.

Explore other reviews about Root Inc.

5.0

9 Apr 2026

Claims adjuster

Recommend

CEO approval

Business outlook

Pros

Has been the best employee I've had throughout my career, and by far the best insurance company. They are transparent, they care about employees, and if you do your job there are opportunities for growth all over the place.

Cons

Can't think of a negative thing to say so far

Root Inc. Response

2mo

We're delighted to hear how positive your experience has been at Root. Thanks for leaving a review.

1.0

22 Jun 2026

Total loss claims adjuster

Recommend

CEO approval

Business outlook

Pros

Fully Work From Home. Unlimited PTO

Cons

Management was terrible. Awful communication. Favoritism.

Root Inc. Response

We appreciate your contributions to Root during your time with us and we wish you the best.

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Root Inc. reviews Root Inc. Customer Service Claims Representative reviews Root Inc. review

Root Inc.

Advice - Customer Service Claims Representative Root Inc. Employee Review

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