Root Inc.

Root Inc. reviews

Needs Better Standard Operating Procedures - Complex Claims Adjuster Root Inc. Employee Review

3.0

10 Mar 2023

Complex claims adjuster

Recommend

CEO approval

Business outlook

Pros

Work from home. Personal perks. Good PTO.

Cons

Every team handles claims differently and you get a different answer depending on who you ask. They could stand to benefit from streamlining the claims handling process. Too many templates, too many places to go to get what you need to handle a claim

Root Inc. Response

Thank you for taking the time to share this feedback and all you do for our customers. We couldn't do it without you and we hope you'll continue to share suggestions on how we can make working here even better.

Explore other reviews about Root Inc.

5.0

23 Apr 2026

Sr customer experience representative

Recommend

CEO approval

Business outlook

Pros

remote, anywhere in the world pays for license

Cons

no cons at the moment

Root Inc. Response

2mo

We're glad you enjoy working where it works best for you in the US. Thanks for the 5-star review.

2.0

1 Jul 2026

Sr. complex claims adjuster

Recommend

CEO approval

Business outlook

Pros

Remote tech company It was cool to have monthly meetings with the CEO . They kept you in the loop of what was going on

Cons

My manager was horrible . Instead of development and truly helping the team we felt as if he was just against us Pay was lower and work load was higher

Root Inc. Response

We appreciate your feedback and your contributions to Root during your time with us. Wishing you the best in the future.

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Root Inc. reviews Root Inc. Complex Claims Adjuster reviews Root Inc. review

Root Inc.

Needs Better Standard Operating Procedures - Complex Claims Adjuster Root Inc. Employee Review

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