Good product and teammates overshadowed by poor leadership - Business Development Executive Roots Automation Employee Review

The company moves fast, gives employees a lot of ownership, has a good product, and is full of driven, dedicated people

Typical startup growth pains include reliance on historical knowledge, inconsistent documentation, and a lack of scalable processes

CEO has good industry knowledge.

Other senior management have little clue about the insurance industry or management experience. The employees that actually understood the industry either quit or were let go in multiple rounds of layoffs. Pretty toxic sales environment until SVP Sales and his sidekick were fired. Poor delivery experience for customers. VC partners are unsupportive and have unrealistic expectations.