It's okay - Director of Client Success Ruby Has Fulfillment Employee Review

Working with RH has been nothing short of fantastic. The teams are collaborative, people are responsive and kind. Every team member takes his time to respond, to reach out, to check-in. When a member of the organization left, RH makes it a point to make an announcement, making everyone aware of the changes and next steps. Customers were taken care of, listened to, and provided with sufficient support from top management. The CEO himself takes his time to meet every member of the organization and was cool enough to be responding to emails or chat messages.

Not much except that it let a crappy company acquire it, causing a total disruption in operations and a disaster in culture alignment. Customers were left groping in the dark with zero transparency, crazy hidden fees, and were forced to submit to the new company's rates and policies. People were fired left and right. Ruby Has people were fired left and right, removing the most crucial members of the organization.

Ruby Has nurtures its employees and promotes from within. Therefore, this company is a great place to build a career. Also, the ecommerce space in America is booming right now, even during the covid slowdown. Great company and also great industry to get the foot into the door. The work atmosphere is positive, and the colleagues are energetic and entrepreneurial. There is a lot of promise here.

DTC 3PL is a newly burgeoning industry, and all companies are working overtime to grow at tremendous speeds. Lots of hard work to be done.