Pros
Stations to rest at between calls. 24 hour shifts let’s you work just twice a week. Opportunity for overtime.
Cons
Denied pay for four hours of overtime (!) every shift if you don’t get a call during certain hours of the night. This “Sleep Pay” concept would be illegal in any other industry. High call volume, combined with 24h shifts can create downright dangerous situations when crews run through the night. STAR has a policy of accepting just about every call, even calls that have been wisely refused by other companies, such as bariatric, long distance, or transports without legitimate ambulance necessity. “Family owned and operated” means family members of management get special treatment. Training is “hit or miss”. You get assigned to one preceptor to do all your training, but some preceptors won’t teach you a thing. If you get stuck with a bad one you won’t make it. Ongoing training is rare. Poor training and oversight allows some completely non-competent EMTs & Paramedics to continue caring for patients. It has gotten patients killed. Pray you don’t get a bad partner. Everyone pretty much hates working at STAR and it shows in the way people treat each other here. Petty fights are common, and there is a generally hostile workplace environment.