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      Culture has deteriorated considerably over the past 3 years - Customer Success Manager SAS Employee Review

      1.0
      2 Mar 2024
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Of those remaining some great people

      Cons

      Exec Leadership issues, very authoritarian, no understanding of customer challenges, no concession to negotiate the best outcomes for the customer.

      Explore other reviews about SAS

      5.0
      6 Jun 2026
      Senior digital marketing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Got laid off because of downsize

      Cons

      Best company to work for and I still miss my coworkers and managers.

      2.0
      19 Jun 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits: health coverage, on-site gym, childcare, healthcare center, and more. Work-life balance: predictable hours, flexibility for parents and a culture that doesn't expect you to grind 60-hour weeks.

      Cons

      Compensation lags the market, slow career advancement and promotions can take years. Change-resistant culture and new ideas move slowly. Leadership team manages up to just one person.

      3
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