Way below market pay, keep reducing territories. STAY AWAY - Account Executive SPS Commerce Employee Review

2.0
7 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Good work/life balace CEO cares about employees and community

Cons

The COO brags about keeping costs the same eventhough sales are going up, this should alarm you. YOU WILL NEVER EVER GET A RAISE. It doesn't matter what you do, the OTE will never, ever change. SPS pays way below market and every year your quota will go up, your territory will get smaller and your OTE will remain the same. You have to keep selling more and more with less territory to make the same amount. Almost every salesperson is currently looking to leave and many will soon. A lot of business teams have already left, tons of new people in support roles. Every executive in the company makes more money every year, but the salespeople are kept down below market rates and they won't pay you what you deserve. This is not a sales based culture, CRO will say (a lot) "We just need to keep the machine running." They do not value or compensate top performers and will see you as part of a machine. If you are a top performer, this is not the place for you.

Explore other reviews about SPS Commerce

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture is incredible, was able to work with a lot of great companies too

Cons

Selling was very transactional sometimes.

1.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks, food, and beverages are consistently available. The company invests heavily in internal events, revenue kickoffs, and high-production celebrations. If you appreciate polished town halls, strong branding, and well-produced “rah-rah” moments, you’ll see plenty of them. There are also smart, capable people here – especially in operational and finance roles – who work extremely hard to keep things steady behind the scenes.

Cons

You know that scene in Titanic where Mr. Andrews calmly explains the math after the iceberg hits? At times, that’s what it feels like internally. Except instead of discussing the iceberg, we’re discussing “momentum” and “long-term positioning.” There’s a noticeable disconnect between messaging and measurable results. Leadership communicates confidence and “strong conviction,” but frequent strategic pivots and restructurings have left some teams unclear on priorities. When stock volatility affects morale, 401k’s, and equity compensation, employees understandably feel it – even if presentations remain upbeat. For those in accounting and finance the tension can feel amplified. You’re close enough to the numbers to understand the pressure yet still expected to project optimism. Cost controls tighten, headcount shifts, and priorities pivot – but the narrative rarely changes. Execution capacity doesn’t always match strategic ambition, and reorganizations have created fatigue across departments. Many teams are being asked to do more with less during a period of transition. Also worth noting: the company does not pay out unused PTO upon termination, so it’s important to understand the policy details. This isn’t about negativity – it’s about alignment. Employees can handle volatility. What erodes trust is when tone and reality don’t feel connected.

5
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