Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      SPS

      Engaged employer

      SPS reviews

      good - IT Service Desk Analyst SPS Employee Review

      4.0
      17 Jun 2024
      It service desk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work Average benefit Flexible work time

      Cons

      Bad management and average benefit

      avatar
      SPS Response
      1y
      Thank you for your feedback. We greatly appreciate your insights into your experience with us. We're glad to hear that you appreciate our remote work option, flexible hours, and average benefits. These aspects are important to us in supporting a balanced work-life experience for our team. We understand your concerns regarding management and the benefits package. We're committed to addressing these issues proactively to enhance your overall experience at our company. We are actively working to improve our management practices to ensure that all employees feel supported and empowered. Additionally, we regularly review our benefits package to ensure it remains competitive and meets the needs of our employees. Your feedback will be taken into consideration during our next review cycle. Thank you again for your valuable feedback. We're committed to creating a positive and supportive work environment for all our employees, and your input is instrumental in this process.

      Explore other reviews about SPS

      5.0
      1 Jun 2026
      Tour guide
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing people, flexible working hours, and plenty of opportunities to develop new skills. The onboarding process is smooth, and you feel valued as an employee from day one.

      Cons

      None. I have no cons or negative points to mention.

      avatar
      SPS Response
      1d
      Thank you for sharing your experience and for your kind words about SPS! We’re thrilled to hear that you’ve had such a positive start with us, from a smooth onboarding process to feeling valued from day one. Creating an environment where our team members feel supported, empowered, and able to grow is incredibly important to us, so it’s especially rewarding to know that you’re benefiting from the flexibility, development opportunities, and strong team culture. Your feedback about the amazing people you work with truly reflects what we strive for every day, a collaborative and inclusive workplace where everyone can succeed. We’re grateful to have you as part of the team and look forward to supporting your continued growth at SPS!
      1.0
      21 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I haven’t found many. The clients are better to work for than SPS.

      Cons

      Seemed to be good at first but quickly realizing the leaders of this organization say one thing but do another. Every is on edge working here. People get fired constantly and no one mentions it. They say they’re people first but that’s furthest from the truth. Years of being here and no raise and made to feel like I should be grateful when they don’t have any gratitude for the people working with the actual clients. Give you a paper certificate and pin for years of service. What a joke!

      avatar
      SPS Response
      1d
      Thank you for taking the time to share your feedback and for your contributions to SPS over the past several years. We are disappointed to learn that your experience has not reflected the culture and values we strive to create. We recognize that trust, transparency, recognition, and opportunities for growth play an important role in the employee experience, and we continuously evaluate how we can strengthen these areas across our organization. While experiences may vary, feedback from long-tenured employees is particularly valuable as it helps us better understand where we are succeeding and where we have opportunities to improve. We remain committed to fostering a workplace where employees feel supported, respected, and connected to our purpose. Thank you again for sharing your perspective. We appreciate your time with SPS and wish you continued success.
      See reviews by: Helpful|Rating|Date|All
      Related searches: SPS jobs | SPS salaries | SPS benefits | SPS interviews
      SPS reviewsSPS IT Service Desk Analyst reviewsSPS review