Best job I've had - Customer Experience Manager Saela Employee Review

5.0
7 Dec 2022
Recommend
CEO approval
Business outlook

Pros

CEO stops by to say hi to all employees often! The environment in the work place is comfortable and you will feel well taken care of. Coworkers are amazing. you will be heard if you have concerns and a plan will be set up so that things are handled. Gym, Basketball court, soda machine. You will be thanked for your work and guided when you have some mess ups.

Cons

Moving up or having career opportunities is always an option but I would say there could be some work done on prepping you for those things so you will succeed.

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Saela Response
3y
There are so many advantages to working at Saela! Thank you for listing off some of the things that make Saela such a great place to work. We care about the career development of our employees. We recommend reaching out to your manager about career and growth opportunities.

Explore other reviews about Saela

5.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Really great people and a strong culture. I’ve had many opportunities to learn and take on new things, which I appreciate. It’s a fast-moving environment, so you’re never bored, and you get exposure to different parts of the business. Leadership does care about development and giving people opportunities to grow.

Cons

It’s a fast-paced environment, so you have to be comfortable adapting and wearing multiple hats. Because the company is growing, things can evolve quickly, which keeps you on your toes. If you like a super rigid structure, it might take some adjusting.

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Saela Response
3mo
We appreciate your review and are happy to hear that you enjoy your job and the team you work with. Thank you as well for the constructive feedback — we welcome suggestions from our employees and use them as part of our ongoing efforts to improve communication, leadership, and the overall employee experience.
5.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- Genuine opportunity for professional, personal, and financial growth. Over my three years here, I’ve seen real change in my confidence, skills, and overall direction in life. - Strong culture that encourages growth and accountability. The environment pushes you to improve yourself, take ownership of your work, and recognize your potential. - Clear path for advancement. I started in an entry-level role and have been able to progress to a point where I’m now on a path toward leadership, which shows the company promotes from within. - Supportive leadership and mentorship. The training and guidance I’ve received have helped me develop valuable skills and prepared me for greater responsibility. - Opportunities to build a long-term career, not just work a job. The company invests in its people and gives you the tools and opportunities needed to grow if you’re willing to put in the effort. - Increased responsibility and trust over time. As I’ve grown, I’ve been trusted with more, which has helped me develop both professionally and personally.

Cons

• The role requires a high level of self-motivation and accountability. While this creates strong individuals, it can be difficult for those who need more structured guidance early on and it seems to effect turn over rate of employees

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Saela Response
3mo
Thank you for taking the time to share your experience. We are glad to hear that you enjoy your role and being part of the team. We also appreciate your thoughtful feedback and suggestions for management, as input from our employees helps us continue to grow and improve. We value the work you do and your commitment to the company.
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