Scamamander - Server Salamander Collection Employee Review

It is unfortunate your experience at Salamander Resort & Spa did not go well. Based on our engagement survey results completed last November, our employees are very pleased with their experience at Salamander. While there are some areas that need improvement, the vast majority of our employees enjoy their experience here, and there are numerous examples of employees who have been promoted to management positions. Yes, a majority of our hiring is seasonal, but we hire year round for a variety of positions, and in many cases promote our own employees into these positions. You may have not had a good on-boarding at our resort, but the training we provide our employees is outstanding, beginning with orientation. Since our goal to achieve 5 Star, we also provide training in line ups, and we conduct "audits" of all front of house staff regularly. In fact over the last year, in our Forbes practice evaluations we have scored over 90 (eligible to be 5 Star) 3 times. Our last rating inspection was a 90 and we are currently under consideration to be 5 Star. If we do achieve 5 Star in February, we will be one of approximately 85 hotels in the country to achieve this rating. Ultimately your concerns must be manager specific and not an example of how all our employees are treated. And finally, in the future you may want to visit the HR department to express your concerns so you can be assisted. Again I'm sorry for your negative experience.