Don’t Do It - Collections Specialist Sallie Mae Employee Review

2.0
22 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Work from home 3 days a week

Cons

Everything , extremely toxic attendance policy. Most people only last a year. There is only 1 person left from our training class. They are very quick to move to termination. They change your team and manager each month so no sense of stability. Your schedule will be changed every 6 months so don’t get use to a set schedule. If you have kids or you’re in school oh well. Most managers don’t care and are passive aggressive. You might come across one manager that is real and helpful and nice. Once you meet that manager it will be easy to tell. Hr is bs and the company is too small at that location to have any real growth, always bringing in new hires and high turnover rate. Always having some clueless managers from outside instead of promoting in. Head of the department barely seen and does not attend department meetings because he does not want employees to yell at him. Try to give out tvs and gifts instead of increasing base pay. They will try to pull you in with promises of incentive it is a trap not everyone makes incentive or gets paid that if you have a rough month your sol . Don’t do it it’s other companies that pay more for the same exact job.

Explore other reviews about Sallie Mae

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The work culture is quite chill and results-focused. The office space is also quite decent.

Cons

Being a bank, it’s highly regulated so everything we do must go through a thorough compliance review.

4.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

- I genuinely enjoy the people I work with, and that goes a long way. The culture feels supportive and respectful, not cutthroat. - The company regularly asks for feedback through “Pulse Check" surveys—and it doesn’t feel like they disappear into a black hole. - Strong focus on work-life balance with real resources to back it up. - Fun, engaging activities like desk holiday bay decorating, chili cook-offs, and the Sneaker Ball help break up the work routine. - Encourages professional growth with free LinkedIn Learning, support from department heads, and side-by-side learning opportunities. - Hybrid work is a plus. I remember when remote work was a pipe dream, so I don’t take that flexibility for granted. - Just hit my 3-year anniversary and got increased PTO—always a nice milestone. I plan to be here for the long haul. - Final thought: I’ve yet to find a perfect company, but I can honestly say Sallie Mae is close enough. I hate to sound like a marketing campaign, but a happy employee is just a happy employee—and that’s how I feel here.

Cons

- Like most places, it’s not perfect. Processes can always be improved, and some things move slower than you’d like. - Pay feels fair, not amazing—but not something I’m upset about either. I don’t know many jobs that pay “enough,” honestly. - If you’re looking for a flashy startup vibe, this might feel more steady than exciting.

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