Stressful but very fun work environment - Collector I Sallie Mae Employee Review

3.0
6 Sept 2011
Recommend
CEO approval
Business outlook

Pros

Your managers are professional but are friends. You can go to them with anything. Up level managers have floor meeting where they keep you informed of changes and new policies within the company. The office is just like the show "Office" very fun working envornment. They don't drug test once hired unless you come to work drunk or smelling..

Cons

Pay sucks. Bonus structure is a joke. High turnover

Explore other reviews about Sallie Mae

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The work culture is quite chill and results-focused. The office space is also quite decent.

Cons

Being a bank, it’s highly regulated so everything we do must go through a thorough compliance review.

4.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

- I genuinely enjoy the people I work with, and that goes a long way. The culture feels supportive and respectful, not cutthroat. - The company regularly asks for feedback through “Pulse Check" surveys—and it doesn’t feel like they disappear into a black hole. - Strong focus on work-life balance with real resources to back it up. - Fun, engaging activities like desk holiday bay decorating, chili cook-offs, and the Sneaker Ball help break up the work routine. - Encourages professional growth with free LinkedIn Learning, support from department heads, and side-by-side learning opportunities. - Hybrid work is a plus. I remember when remote work was a pipe dream, so I don’t take that flexibility for granted. - Just hit my 3-year anniversary and got increased PTO—always a nice milestone. I plan to be here for the long haul. - Final thought: I’ve yet to find a perfect company, but I can honestly say Sallie Mae is close enough. I hate to sound like a marketing campaign, but a happy employee is just a happy employee—and that’s how I feel here.

Cons

- Like most places, it’s not perfect. Processes can always be improved, and some things move slower than you’d like. - Pay feels fair, not amazing—but not something I’m upset about either. I don’t know many jobs that pay “enough,” honestly. - If you’re looking for a flashy startup vibe, this might feel more steady than exciting.

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