Store Manager - Store Manager Sally Beauty Employee Review

2.0
13 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Samples and employee incentives are all that's left.

Cons

Too much workload for too little pay. Starts new managers higher than your senior managers who have stuck through the awful transition to the "New" Sally Beauty. They basically terminated half of the DMs and TMs to cut costs and it's been awful since that happened. Oh and don't expect a decent raise even when you're a top performer and won a Presidents award last year, I could only get 1.00 more per hour and it took 6 weeks to get. I gave up at that point and got a different job. Also, you will have extremely lean staffing, expect to work by yourself and help dozens of customers with no break. Watch your merchandise walk out the door, hope you can keep giving amazing customer service when you came even help people because you are so busy. You also may close by yourself so expect unsafe working conditions for you and your staff! No extra hours given to train new stuff or update the stores, these things are expected to be done while you are helping customers during business hours. Ever since the transition, I have seen my DM once in 6 months. Basically you are thrown to the wolves with zero support.

Explore other reviews about Sally Beauty

5.0
17 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Sally Beauty is a go-to beauty supply retailer offering a broad range of professional-grade hair, skin, and nail products.

Cons

While product variety is strong, customer reviews consistently criticize their online ordering process and lackluster service quality.

3.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people I worked with were always really cool and it was honestly a very easy job.

Cons

Upper level management was too uptight about certain goals that were unrealistic for beauty advisors, but there was never any big repercussions. Too little pay for the amount of work I did.

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