Pros
I had the fortunate opportunity to work alongside the Market Research manager within the Communications department as a temporary employee. The manager was not only competent and diligent but also consistently respectful and displayed trust towards his employees. It was evident that he possessed extensive experience in market research, business, and management, as evidenced by his balance of professional communication and market research/analytical skills.
Cons
Having been a person who worked for two departments at SamTrans, I agree with others here that an employee's experience can differ depending on the management. Management+work/team culture at SamTrans is really hit or miss. I believe that it's essential for prospective employees to consider the management and team culture during interviews within their specific department before joining SamTrans. It might also be helpful to know how many years of experience your prospective supervisor has in supervising before taking a job.