Terrible leadership, command and control culture - Anonymous employee Satchel Employee Review

- Sub-industry salary (especially for junior team members who don't know any better) - CEO is an ex deputy head, and you can completely tell. He runs the place like a school. Literally has a register to check people are in on time. As a personality he is unpredictable, immature and aggressive. As a leader he's suffering from founders syndrome and finds things hard to let go of - Product strategy is haphazard - have diversified too early into Tutoring, but more bizarrely into something called FrontRow which seems to be trying to be a new youtube for schools - Sales leaders are like desperate car salesmen. They panic when their teams aren't making targets but don't give them proper support or training to improve. Sadly refer to team members as B and C team players. But if that's the case, you get what you pay for - Unable to keep senior team members - CTO, CMO, Head of Growth & Customer Success all left after challenging the CEO - Expansion into US was planned but they've partnered with a local hardware company. Have absolutely zero chance of winning a much more competitive market