Pros
To meet the 5 word minimum, this is all i can say about the company's pros:
Cons
- No training to prepare you for your job. You are thrown into the call center queues after spending a few days reading PowerPoints that summarize your job description. - After hours work with very little compensation. You are forced into a week long after hours shift, answering any calls that come in between 5:00 PM - 5:00 AM and what you get paid is NOT worth the mental toll this takes on you; having to wake up multiple times in the middle of the night to troubleshoot something that can be fixed in a few minutes, or even more critical issues that require waking up other employees for escalation. I'm sure most people agree that they would prefer to take a pay cut and not have to do this, because this just is not worth it. - CEO is very grifty. After a while, you only really get raises if you ask for it or if you are offered one as a counteroffer. - CEO respect for employees is non-existent. Several different teams are forced to log their time, detailing what they did for the 8 hours of their work day. Despite team members visibly being active and busy completing projects, answering support calls, joining meetings, none of this work is recognized unless you 'log your time' for upper management to see. Even on days when you spend 9-10 hours working, you are expected to log your time, otherwise you are seen as a slacker. - Sick time capped at 56 hours per year with no carry over.