Hope you like making cold calls - Inside Sales Account Executive Schneider Employee Review

2.0
25 Aug 2010
Recommend
CEO approval
Business outlook

Pros

Benefits are great. Parent company has excellent reputation in the industry. Nice facility in a great location. Commission is difficult to receive but obtainable, and the guaranteed base salary is fair. Many sellers in my office were able to do very well for themselves.

Cons

The best sellers don't always make the best leaders, yet it seemed promotions were decided solely on sales numbers. Despite how management sells you on the job it is little more than a cattle-call telemarketing gig. They would also brag about the freedom and independence you have as a seller, but then turn around and micro-manage your every move (like dissecting your talk-time to the second). Monthly goals are difficult to meet, and once you have one decent month you had better maintain that same level or you will quickly be under fire from multiple supervisors. No matter how many cold calls you make it is never enough. Being relatively new to the industry, as most of my co-workers were, I found the training program to be very inadequate. Management seemed to feel, with the exception of the office's top ten or so accounts, that customers are expendable and finding new customers is more important than keeping current ones. Despite the name you are considered a separate entity from Schneider's main fleet of trucks, which caused a lot of confusion and disappointment from customers; you would often be bidding against and competing with other arms of Schneider, which seemed like a colossal waste of time and unnecessary frustration. Very high turnover of employees, many of whom were very young and cocky.

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5.0
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Pros

They value safety, equipment is fantastic.

Cons

The work is non-stop and "no" isn't an option.

4.0
1 Jun 2026
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CEO approval
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Pros

Dedicated local account, driver leaders are nice, equipment is decent.

Cons

$12/hr on duty, not driving pay. That’s ridiculous and includes everything except driving. Work can be inconsistent at times, hours can be long, no holiday or mileage bonus pay for a long time after hire, benefits are expensive. Schneider won’t allow drivers to use Bluetooth or any other hands-free device, INCLUDING HEARING AIDS, to receive calls while driving. This makes having a life outside of work and scheduling appointments almost impossible.

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Schneider Response
4d
Thank you for your feedback and review. We review pay weekly to make sure it's competitive in the marketplace. We have an open door policy and always want to hear concerns like this from our drivers. Drive safe.
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