Great benefits, can be toxic culture - Customer Service Representative Schneider Employee Review

3.0
8 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Benefits (health, 401k,etc) Room to grow if you know the right people or have a supportive leader

Cons

Cliques and some toxic coworkers can make it difficult to feel supported. Team moral was low Lack of recognition

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Schneider Response
1y
Thank you for your candid feedback. We're sorry to learn that your experience did not meet the high standards we set. At Schneider, we aim to foster a workspace where every employee feels respected and valued.

Explore other reviews about Schneider

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Terminal manager was very professional & understanding.

Cons

12 hr shifts made for a long day

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Schneider Response
3w
Thanks for the 5-star review! We are glad you enjoyed the great management and professional staff we have here! We wish you all the best!
4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Dedicated local account, driver leaders are nice, equipment is decent.

Cons

$12/hr on duty, not driving pay. That’s ridiculous and includes everything except driving. Work can be inconsistent at times, hours can be long, no holiday or mileage bonus pay for a long time after hire, benefits are expensive. Schneider won’t allow drivers to use Bluetooth or any other hands-free device, INCLUDING HEARING AIDS, to receive calls while driving. This makes having a life outside of work and scheduling appointments almost impossible.

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Schneider Response
3w
Thank you for your feedback and review. We review pay weekly to make sure it's competitive in the marketplace. We have an open door policy and always want to hear concerns like this from our drivers. Drive safe.
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