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      ScottishPower

      Part of Iberdrola

      Engaged employer

      ScottishPower reviews

      My Frist Call Centre - Energy Advisor ScottishPower Employee Review

      1.0
      13 Jan 2018
      Energy advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      -The people you work with were like a team - incentives (If you actually got them) - Depending your shifts maybe set shifts

      Cons

      - Unrealistic targets - An basically a checklist of what you had to before got to customers issue - 15 mins for each call no matter the situation -if your stuck on a call not sure what to the pass buck - No floorwalkers to help - no unable to help the customer

      Explore other reviews about ScottishPower

      5.0
      11 Jan 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good experience overall working at TCS

      Cons

      Nothing I would say, Thank you.

      5.0
      5 Mar 2025
      Consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work, trust from leadership

      Cons

      Bring your own systems to work on

      avatar
      ScottishPower Response
      1y
      We truly appreciate your kind review and are thrilled to hear what you enjoy about working with us. Feedback like this helps us grow as an employer, ensuring our staff thrive during their time here.
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