Support - Customer Service Advisor ScottishPower Employee Review

2.0
13 Dec 2024
Recommend
CEO approval
Business outlook

Pros

If you have a good manager and team you will often get good support

Cons

Managers refuse to get on call whether customers ask or not. Dealt with a suicide call and was ignored in the chat as none of them knew what to do despite being told to pass these calls to managers.

Explore other reviews about ScottishPower

5.0
11 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good experience overall working at TCS

Cons

Nothing I would say, Thank you.

5.0
5 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Good work, trust from leadership

Cons

Bring your own systems to work on

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ScottishPower Response
1y
We truly appreciate your kind review and are thrilled to hear what you enjoy about working with us. Feedback like this helps us grow as an employer, ensuring our staff thrive during their time here.
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