Pros
Regulars, steady business, good pay. Daily tip payout was great for a steady stream of income rather than weekly/bi-weekly paycheck. Hours were reasonable and kitchen almost always on top of things for consistent food. Private events were seamless and coordination between BOH and FOH was one of the best I’ve worked in.
Cons
Performance Based Scheduling made for an interesting dynamic between staff and managers. There were clear favorites and undesirables amongst management. EGSS (Guest Surveys) was held against us heavily and swayed much of managements attitudes towards staff.