Pros
It used to be a great place to work. Then the affect of the claims director finally took hold. Think of the Queen of Hearts. Anytime someone opposed her, "Off with their head!" There is no safe outlet to voice concerns in the workspace. Retaliation is a real thing there. The Sr. VP of claims and the claims director have robbed their people of their voice and the HR rep works for them so no one has an advocate.
Cons
Do not trust a word the leadership team says. They have turned the office into a prison. Your best practice is to keep your head down and hit your numbers. Don't attempt to raise concerns about the work environment, or you will be out the door. Plan to stay in the position you are hired as for eternity as they do not promote within. The senior leadership bring in their buddies to fill open positions.