Valued IT role with room for improvement in tools - Systems Administrator Second Talent Employee Review

The company gave me the opportunity to collaborate with international clients and talented teammates in a fully remote environment. I appreciated the trust, autonomy, and open communication throughout my time here. The account management team was responsive and supportive, making it easy to stay aligned with both project goals and client expectations. Overall, it was a rewarding experience that helped me grow both professionally and personally.

As with any growing company, processes continue to evolve, creating opportunities to learn and adapt along the way.

The work here is genuinely varied, you're not just maintaining systems or fixing tickets all day. As IT staff you're involved in supporting the tools and infrastructure that a growing team actually depends on, which means your work has visible impact. The team is collaborative and approachable, and leadership is practical about what IT needs to function well. There's room to suggest improvements and actually see them implemented.

Some internal systems and processes are still being standardised, which means you occasionally have to work around gaps that a more established company would have ironed out already. Not a dealbreaker, but requires someone who is comfortable being proactive rather than waiting for everything to be figured out for them.